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Mid-level Systems Engineer


Are you someone who wants to work for start-ups and scale-ups building transformational technology products?

Do you feel like you have enough experience to lift off an application from the ground up and make it success?

If yes you should join Looming Tech's family where entrepreneurs come to see their ideas fly simply because we have mastered the Art of Product Delivery.


Our client is an UK based scale-up Retail Insight ( and believes they can reinvent retail operations through advanced analytics, growing sales and profitability for their global retail and consumer goods clients.


As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis. Our systems are mostly deployed in Microsoft Azure and based on Microsoft technologies (Windows servers, SQL Server, etc.). Successful candidates will come with a wealth of cloud infrastructure experience and will be trained on how to support the Retail Insight applications


  • 24/7 second line support (escalations from First Line)

  • Infrastructure operations

    • Incident resolution

    • Request fulfilment - including building new environments

    • Change management

    • Monitoring configurations

  • Internal IT

    • Microsoft/Office 365

    • End-User Computing (laptops, smartphones, etc.)

    • Setup of new user equipment (remotely) - this will be required until the build process is automated (project for this team)

  • Consulted on infrastructure design

  • Application support

    • Incident resolution

    • Request fulfilment

    • Change management

    • Monitoring configurations

  • IT Asset Management

    • Move/add/change infrastructure/platform resources, maintenance of CMDB

  • Project support - as long as the requirements don’t deviate from standard architecture

  • Automation of operational work - working within the existing architectural framework, in consultation with Third Line

  • Security event response - upon notification (e.g. from monitoring system, SOC, etc.) investigate and resolve security issues

Knowledge, Skills and Competencies




  • 2+ years’ Azure administration

  • 2+ years’ Windows Server administration

  • Scripting experience (mainly PowerShell)

  • Basic to mid-level SQL Server database administration

  • Experience supporting enterprise-level applications – willing to learn the Retail Insight applications

  • Able to work towards objectives autonomously

  • Attention to detail

  • Excellent written and verbal communication skills, including a very good command of the English language

  • Able to work under pressure and with tight deadlines





  • Management, improvement and automation of monitoring systems (Azure Monitor/Zabbix)

  • Relevant Microsoft certifications

  • Experience with Octopus Deploy

  • Experience with Kubernetes

What we offer

  • Good work life balance

  • Location independent

  • Cool team with frequent social events

  • Company wide initiatives: Save the seas, Planting trees, Beehives, all environmental related

  • Office to work from and collaborate live @ Puzl Sofia, soon in other cities

  • Personal development plan including in-house program on soft skills improvement (leadership, negotiation, internal sales, communication, etc)

  • Additional extras like sports cards, health care, insurance and benefits program

  • 22 days paid leave

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